Assistance and After-Sales Support

Services

Balacchi provides comprehensive technical support for the success of its customers, offering specialized consulting and technical assistance throughout the entire lifecycle of the machines, from pre-purchase testing to final integration (HF welders and cutting plotters).

The team of certified technicians ensures quick and qualified interventions, both on-site and remotely, guaranteeing optimal equipment performance to achieve excellent results.

Balacchi Tecnical Team

+ 39 334 351 5260

tecnicalsupport@balacchi.it

Our Promise: Precision and Quality

Our technical service stands out for its focus on precision and quality, offering tailored solutions that optimize machine performance and maximize results. We don’t just address superficial issues; we delve into the technologies and operational needs of our customers.

Certified Assistance for Your Safety

Every technician assigned to support is highly qualified and specialized in the specific technology they handle, as we are the manufacturers. Whether it's installation, on-demand interventions, or scheduled assistance, we guarantee expert and targeted support to address every challenge.

Receive help within 24 hours: your peace of mind is our priority

We understand the importance of keeping machines operational, which is why we offer timely interventions and effective solutions. With an active maintenance system available 24/7, we guarantee remote assistance within 24 hours and, when necessary, direct interventions at your production facility.